Privacy Policy for topcarcheck.co.uk
1. Introduction
1.1. At topcarcheck.co.uk, operated by ROLeVita Limited ("we", "us", or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our vehicle history check services.
1.2. This policy applies to our website (www.topcarcheck.co.uk), mobile applications (if any), and any related services (collectively, the "Services").
1.3. By using our Services, you agree to the terms of this Privacy Policy. If you disagree, please discontinue use immediately.
2. Data Controller
2.1. The controller of your personal data is:
ROLeVita Limited
Registered in England and Wales
Company Number: 07230917
Registered Address: 9 Byford Court, Crockatt Road, Hadleigh, Suffolk, IP7 6RD, UK
Email: support@topcarcheck.co.uk
3. Data We Collect
3.1. We collect various types of information to provide and improve our Services:
3.2. Information You Provide:
- Account details (email, password)
- Payment information
- Vehicle details (VIN, registration number)
- Communication records (emails, support tickets)
3.3. Information Collected Automatically:
- Device information (IP address, browser type)
- Usage data (pages visited, features used)
- Cookies and similar technologies (see our Cookie Policy)
4. How We Use Your Data
We process your personal data for the following purposes:
| Purpose | Legal Basis | Data Retention |
|---|---|---|
| Providing vehicle history reports | Contractual necessity | 7 years from last use |
| Account management | Contractual necessity | While account is active + 2 years |
| Payment processing | Legal obligation | 7 years for tax records |
| Customer support | Legitimate interest | 3 years from last contact |
| Service improvements | Legitimate interest | 2 years from collection |
| Marketing communications | Consent | Until consent withdrawn |
5. Data Sharing
5.1. We may share your data with:
- Payment processors (Stripe, PayPal)
- Cloud service providers (AWS, Google Cloud, DigitalOcean, Vercel)
- Vehicle data providers (DVLA, insurance databases)
- Legal authorities when required
5.2. We never sell your personal data to third parties.
6. International Transfers
6.1. Your data may be transferred outside the UK/EEA. We ensure appropriate safeguards are in place, including:
- EU Standard Contractual Clauses
- Adequacy decisions
- Your explicit consent where required
7. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Data portability
- Withdraw consent
To exercise these rights, contact us at support@topcarcheck.co.uk.
8. Data Security
8.1. We implement appropriate technical and organizational measures including:
- Encryption of sensitive data
- Regular security audits
- Access controls
- Staff training
9. Cookies
9.1. We use cookies and similar technologies as described in our separate Cookie Policy.
10. Contact Us
For privacy-related inquiries:
ROLeVita Limited
Email: support@topcarcheck.co.uk
Address: 9 Byford Court, Crockatt Road, Hadleigh, Suffolk, IP7 6RD, UK
For complaints, you may contact the UK Information Commissioner's Office (ICO):
www.ico.org.uk
11. Policy Updates
11.1. We may update this policy periodically. Significant changes will be notified via email or website notice.