Privacy Policy for topcarcheck.co.uk

1. Introduction

1.1. At topcarcheck.co.uk, operated by ROLeVita Limited ("we", "us", or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our vehicle history check services.

1.2. This policy applies to our website (topcarcheck.co.uk), mobile applications (if any), and any related services (collectively, the "Services").

1.3. This notice explains our processing; using our Services does not constitute consent to optional analytics, advertising tracking or marketing emails. You can use our vehicle checks and checkout without accepting optional tracking.

2. Data Controller

2.1. The controller of your personal data is:

ROLeVita Limited
Registered in England and Wales
Company Number: 07230917
Registered Address: 9 Byford Court, Crockatt Road, Hadleigh, Suffolk, IP7 6RD, UK
Email: support@topcarcheck.co.uk

3. Data We Collect

3.1. We collect various types of information to provide and improve our Services:

3.2. Information You Provide:

• Account details (email, password)
• Payment information
• Vehicle details (VIN, registration number)
• Communication records (emails, support tickets)
• Email address and marketing preferences (if you subscribe to our newsletters or opt-in to receive promotions)

3.3. Information Collected Automatically:

• Device information (IP address, browser type)
• Usage data (pages visited, features used)
• Cookies and similar technologies (see our Cookie Policy)

4. How We Use Your Data

With your explicit consent, we may use your email address to send marketing communications such as newsletters, offers, and service updates. You can opt out at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

We process your personal data for the following purposes:

5. Data Sharing

5.1. We may share your data with:

• Payment processors (Stripe, PayPal)
• Cloud service providers (AWS, Google Cloud, DigitalOcean, Vercel)
• Email and marketing providers (e.g., Mailchimp, SendGrid) used solely for sending our communications
• Vehicle data providers (DVLA, insurance databases)
• With Analytics consent, Google Analytics receives measurement events and technical visit information. Traffic Dynamix receives visit identifiers and site-activity events, including funnel and purchase events, to count visits and analyse traffic quality and sources. Traffic Dynamix does not provide remarketing.
• With Advertising consent, Google Ads uses advertising-click information for conversion attribution; sharing Google Analytics purchase events with Google Ads also requires Analytics consent. Microsoft Advertising and Meta (Facebook and Instagram) receive advertising measurement events, browser/click identifiers and technical visit information to measure ads and support relevant advertising, including remarketing.
• Legal authorities when required

5.2. We never sell your personal data to third parties.

We also compile daily aggregate partner-referral and checkout-operation counts, such as voucher-link opens, checks started, emails provided and checkout starts, alongside verified purchase counts from our payment records. The aggregate records contain a partner, voucher, day and counters; they contain no customer identifiers or browsing histories. Existing checkout records temporarily hold deduplication flags. Enabled aggregate figures may be shown to the relevant partner. These operational counts do not add browser tracking cookies or fingerprints and are distinct from optional Google, Microsoft, Meta and Traffic Dynamix measurement.

6. International Transfers

6.1. Your data may be transferred outside the UK/EEA. We ensure appropriate safeguards are in place, including:

• EU Standard Contractual Clauses
• Adequacy decisions
• Your explicit consent where required

7. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Data portability
• Withdraw consent
• Opt out of marketing communications at any time

To exercise these rights, contact us at support@topcarcheck.co.uk.

8. Data Security

8.1. We implement appropriate technical and organizational measures including:

• Encryption of sensitive data
• Regular security audits
• Access controls
• Staff training

9. Cookies

9.1. We use cookies and similar technologies as described in our separate Cookie Policy.

9.2. Optional analytics and advertising are off until you choose to allow them. Use Cookie settings in the footer to accept, reject or withdraw permission separately for Analytics and Advertising. Withdrawal stops future optional tracking; it does not undo processing that took place while you had consented. Cookie permission is separate from subscribing to marketing emails.

9.3. We do not include your email address, registration number or VIN in our general analytics and advertising event parameters. Checkout details are held server-side and the browser URL uses a random reference. Older links containing customer details are imported and redirected before trackers load. Google and Microsoft measurement URLs are sanitized; Meta can receive safe page URLs containing opaque checkout references and permitted campaign parameters. Private report and account pages do not load Meta Pixel. Provider information is linked from our Cookie Policy.

11. Policy Updates

11.1. We may update this policy periodically. Significant changes will be notified via email or website notice.